Bookings and cancellations

Our reformer, water-based and offsite fitness classes must be pre-booked.

Bookings open 74 hours (3 days plus 2 hours) in advance of class times.

Bookings are on a first-come, first-served basis to members and casual users.

Please book a maximum of one session per day.

If you are unable to attend your booked session, please cancel via MyActive portal or call Waves directly on (03) 9559 7111.

Members and visit pass holders

Members and visit pass holders can book online via their MyActive account or by calling our customer service staff on (03) 9559 7111.

Log into your MyActive account.

Casual users

Casual users can book and pay online using our casual portal or by calling our customer service staff on (03) 9559 7111 and pay over the phone.

There are no casual bookings for Reformer Pilates classes.

Casual user fees apply.

Book casual class

Below are our rules and guidelines for entering any group fitness class. For clarification of the rules, talk to our customer service staff.

Note: It’s a good idea to ask your doctor if it’s okay before starting any new exercise. 

General

• Participants must be 14 years old to attend a group fitness class (16 years old for BodyPump™).
• Class numbers are capped due to room/pool space.
• Once a class is full or the cut-off time has passed, our customer service staff cannot allocate any more tickets. Please be respectful of our staff if you have missed your preferred class.

Attending a class

• Class tickets/wristbands are needed for entry.
• Reformer Pilates must scan membership fob at the door for entry.
• Please arrive at least 10 to 15 minutes before the start of your class. This is to allow time for parking, ticket/wristband collection and to get to the area your class will be.
• You must enter your group class by the advertised start time.
• Entering a class late is a safety concern and the instructor may ask you to leave.

No shows and cancellations

• If you have booked a class but can no longer attend, please call us on (03) 9559 7111 to cancel.
• Sessions are in extremely high demand and if you don’t attend without cancelling, another person misses out.

Read our health and wellness terms and conditions.

Minimum age for group fitness classes is 14 years.  An exception applies to BodyPump classes, which is 16 years and older.  

Active Seniors classes are specifically designed for adults who are 60 years and older. If you want to take part in these classes for rehabilitation or other reasons, please contact the centre prior to the class to discuss your situation.  

Check out our full program for information on specific classes.

Yes.   

All group fitness classes can be paid for on a casual basis with concession rates available. See admission prices.  

A valid senior’s card must be presented for access to the Active Seniors classes as these are for adults 60 years and older.   

There is also the option for multi-visit passes for group fitness classes. See admission prices. 

Reformer, aqua and offsite classes must be pre-booked. Learn how to pre-book fitness classes.   

All other classes are available on a first-come, first-served basis. Learn more about attending general classes.   

If maximum participant numbers are reached you may be declined entry to a class. 

If you arrive after your class has started, you will not be allowed in. This is for safety reasons.    

Learn more about attending a class.

You can view our group fitness class timetables online or drop in to pick up a printed copy from Customer Service.